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Get help with SQL Agent CLI
Support for database connections, installation, and troubleshooting is available for every SQL Agent CLI user. If you are setting up the app for the first time, migrating from another SQL tool, or resolving runtime errors, our team can guide you through practical steps based on your environment. Share your operating system, database engine, and error details, and we will provide focused recommendations to help you move forward quickly. We assist with connection setup for PostgreSQL, MySQL, and SQLite, license activation questions, LLM provider configuration, and query execution issues. Our goal is to give clear, actionable answers so you can continue building and analyzing with confidence. We provide a 24-hour support response commitment on business days, and we prioritize urgent technical blockers when your message includes full diagnostic context.
We typically respond within 24 hours on business days. For urgent technical support, please include "URGENT" in your message.
Common Support Topics
- License activation issues and account access support
- Database connection problems in PostgreSQL, MySQL, and SQLite
- LLM provider configuration for OpenAI, Anthropic, and Ollama
- SQL query execution errors and troubleshooting guidance
Before You Contact Us
- Confirm your SQL Agent CLI version and operating system
- Check your database host, port, and credentials
- Copy the exact error message and recent command output
- Review common setup and troubleshooting steps in our FAQ
Enterprise Support
Enterprise teams that depend on SQL management workflows can get dedicated onboarding and configuration guidance. We help engineering, analytics, and platform teams deploy SQL Agent CLI as an AI database assistant across shared environments, with support for policy-aligned setup, provider configuration, and rollout planning. If you are evaluating AI agents for business use cases, contact us with your stack and goals so we can recommend a practical support path.
Support Hours and Response Time
- Hours: Monday to Friday, 09:00-18:00 UTC
- Standard response: Within 24 hours on business days
- Urgent SQL help: Include "URGENT" and full diagnostics for priority handling
- Support email: info@fintechdocs.ru
- Support phone: +7 495 211 3513
- Support Telegram: @FinTechDocs
Support Resources
Use these internal resources before or after submitting your request.
Customer Support Satisfaction
The support team quickly diagnosed our database connection issue and helped us restore our SQL workflow in one day.
Check the FAQ
Find quick answers to common questions about installation, licensing, and features.
View SQL FAQ →Documentation
Explore comprehensive guides, tutorials, and API documentation.
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