Get in Touch
Have questions, feedback, or need assistance? We'd love to hear from you.
Get help with SQL Agent
Support for the Web Workspace, CLI installation, database connections, and troubleshooting is available for every SQL Agent user. Tell us which interface you use, your database engine, and any error details so we can provide focused guidance. We assist with PostgreSQL, MySQL, and SQLite connections, licensing, LLM configuration, and query execution issues. We respond within 24 hours on business days and prioritize urgent technical blockers when you include full diagnostic context.
We typically respond within 24 hours on business days. For urgent technical support, please include "URGENT" in your message.
Before You Contact Us
- Tell us whether you use the Web Workspace or CLI, including the CLI version if relevant
- Check your database host, port, and credentials
- Copy the exact error message and recent command output
- Review common setup and troubleshooting steps in our FAQ
Enterprise Support
Enterprise teams can get dedicated onboarding for the Web Workspace, CLI, or a mixed rollout. We help engineering, analytics, and platform teams configure SQL Agent around their database access policies, provider requirements, and shared workflows. If you are evaluating AI agents for business use cases, contact us with your stack and goals so we can recommend a practical deployment path.
Support Hours and Response Time
- Hours: Monday to Friday, 09:00-18:00 UTC
- Standard response: Within 24 hours on business days
- Urgent SQL help: Include "URGENT" and full diagnostics for priority handling
- Support email: info@fintechdocs.ru
- Support phone: +7 495 211 3513
- Support Telegram: @FinTechDocs
Support Resources
Use these internal resources before or after submitting your request.
Check the FAQ
Find quick answers to common questions about installation, licensing, and features.
View SQL FAQ →Documentation
Explore comprehensive guides, tutorials, and API documentation.
Read SQL Documentation →